NightAgent
SimpleEngineering
Evaluation Lab
Back to Ky Gray's portfolio
Call the after-hours line.
Talk to Sam, an AI agent that takes your service call, sends help, and calls you back to make sure it's fixed. See it play out below.
Ready when you are
Tap the button and tell Sam about a problem. You're playing a customer.
End call
Made a mistake? Tap Start over anytime.
Not sure what to say? Try:This is Sunset Dental, 310-555-0142. Our back door won't lock.
▸ More examples
TASK-2791Message for Sales (account executive)10/7/2026
Order a new keypad and have it installed in the back office
Caller: John (•••) •••-1249For: Sarah Johnson, Account Executive
CallHandled on the call10/7/2026
Maria from Sunset Dental contacted after-hours support to add a new user to their keypad. The agent confirmed her identity and customer details. The agent then informed Maria that this is a "how-to" question and offered to connect her to the support desk for assistance with their Acre access control system. Maria declined, stating she would call back later.
Sam (front desk)
NS-8503High priorityExample10/7/2026
Main employee entrance will not unlock. About 30 employees on the night shift can't get in, and there's no other entrance with a reader.
Caller: Priya Shah (•••) •••-0119Status: Check-in call next
DEMO MODE — a whole repair, sped upEverything after your call is pretend and sped up, so you can watch hours of work in about a minute. The technicians and times are made up.
Follow a ticket
Make a call above, or pick an example to skip the call. Your ticket then moves along on its own, and NightAgent calls you back when the repair is done. Click any ticket on the board to see its story.
Emergency, fixed the same nightMain entrance won't unlock. A technician comes that night, fixes it, and the customer confirms on the check-in call.
The problem comes backBack door won't lock. The technician fixes it, but on the check-in call the customer says it failed again.
Repair leads to an upgradeLoading dock readers stop reading badges. After the repair, the customer mentions replacing readers building-wide.
Unhappy with the visitCameras stop recording after a power outage. On the check-in call the customer says it never really worked after the visit.
NS-8604High priorityYour call
Front entrance reader is dead. About 12 night-shift staff can't get in, and there's no other entrance.
Caller: Dana Ortiz (•••) •••-0171Status: Check-in call next
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